GDPR Policy

P.F.A. Luca V Florian, Romanian legal entity, headquartered in I.L. Caragiale Street, no. 68, Voluntari town, Ilfov county, registered at the Comet Register with no. F23 / 714/2010, CUI RO27263084, applies the following policy regarding personal data:

The object of this section:

This section refers to the personal data made available to the company by initiating contact, requesting offers, asking questions, participating in competitions or for any other reason that leads to the transmission of this data.

What data we collect?

When you interact with us, using the order or contact forms, the one to subscribe to the Newsletter, but also through email contacts, phone calls, participation in contests, studies or surveys organized by us or third parties, we will collect your data with personal character. The information collected may include, but is not limited to: name, email address, telephone number, address, contact preferences and any other information provided voluntarily.

We will not collect and process sensitive personal data.

Visiting our website leads to the automatic collection of the Internet Protocol (IP) Address, necessary to connect your device to the internet. Along with this, data is collected such as, but not limited to: browser type, duration of visit, sequences of pages accessed, search data, interaction with pages, etc. - data that is processed through third-party cookies, detailed in dedicated page: Cookie Policy

In case of receiving your personal data from third parties, they will be managed according to the agreement offered to these third parties and within the limits agreed with them.

When is your data collected?

Your data is collected following the interaction with our company, either by placing an order, by using the contact forms available on the site, or by email, phone, chat or other forms of contact initiation.

How do we use this data?

We use your data to improve your and other users' interaction with our store and its subdomains, but also to improve our company's services and products.

Your data is also processed for the purpose of official communications, for informational or commercial purposes such as promoting press releases, new services or products, remedying requested issues or resolving complaints, investments in company development, invitations to participate in competitions or studies conducted by us or third parties in the interest of our company, through direct marketing practices, but also through online marketing tools, such as Social Media, both in our store and on third party sites or outside them.

Who has access to this data?

Your data will be accessible to a small group of employees who have an explicit reason for processing it. Your data may be provided to third parties in certain situations, such as service providers or legal consultants.

We will not sell your personal data under any conditions to third parties.

We may disclose your data to suppliers offering security services, IT support, analysis and search engines, to business partners, subcontractors, or to consultants, lawyers or other legal persons.

Your rights

You have a number of rights regarding your personal data:

The right to have the data processed in a fair, legal and transparent manner

The right to be informed about the use of this data

The right to access your personal data

The right to request the modification, transfer or deletion of this data

The right to refuse further processing of this data

The right to object to automatic decision-making processes, influenced by these data, which produce legal effects

The right to contact the competent authorities regarding the violation of your rights

Accessing your data, modfying or deleting it

You can request at any time to view, modify or delete the data by email to the address: contact@luca-perene.ro

All requests are resolved within 30 days of submission.

Withdrawing consent

You can withdraw your consent for the processing of your data at any time by email to contact@luca-perene.ro, solicitare ce va avea efect in 24 de ore de la transmitere, si nu se va aplica retroactiv.

Security and length of storage

Your data is stored securely in the EU. The duration of storing this data is influenced by the need to process your requirements, but will not exceed 5 years.

Contact

You can contact us using the contact details in the dedicated section of the site, or at the address:  contact@luca-perene.ro

Last update: 31.08.2020